How long has your business been running on Samui?
Squeaky Clean Windows has been operating in
Samui for 9 years, it was established in 2007 by the
previous owner, Billy Duncan. Billy decided to return
to UK with his family in April 2016 and this is when I
took over from him.
Why did you choose Samui?
I personally moved here back in 2006 after coming to
Samui on holiday with friends, we loved the place so
much we decided to stay.
How many staff do you have?
At the moment I have 5 staff, some of the older
experienced staff who I inherited when I purchased
the company along with some new guys. We are
currently trying to expand therefore the experienced
guys are teaching the new.
If your team come to a house how many people will
this actually be?
At the moment I normally send 3 or 4 people to each
job, however, once we have all the team up to speed
with enough experience I plan to send smaller teams
to smaller jobs and when we have big jobs planned I
will send the full team again.
Do you clean just private homes or commercial
Both, we will consider any jobs both large and small.
We are already working closely with many property
maintenance companies around the island, private
home owners and also some exclusive hotels.
How would I find out what it would cost to clean all the windows in my property?
Simply give us a call, I can come and make a free no obligation
quotation and we can take it from there.
Is it only outside you clean?
Generally, no, we like to clean both inside and
outside as from our experience the insides get just
as dirty as the outside from all the insects and gecko
droppings etc. To enable us to give each customer
the best possible finish we advise to do both inside
and outside although we are flexible to any requests.
What happens if I am not satisfied with the job?
We aim to walk around with the client after completion
of each job to ensure customer satisfaction, if they are
not happy with something we are more than happy to
go over it again although this very rarely occurs.
Do you find there are some windows that you cannot reach?
On rare occasions, yes. So many projects in Samui
are built on steep mountainsides which can leave
some windows difficult to reach but we can always
make a plan. We have equipment to gain access to
all windows up to 12m high and in the worst case
scenario we’ve had to erect scaffolding.
Do you have a minimum charge?
Yes, 700bht minimum call out fee to cover expenses and
staff etc. These are mostly for single unit store fronts.
How long does an average house take to clean the windows?
This is completely dependent on the size of the
property and ease of access to each window. An
average 2 bed pool villa bungalow would take roughly
1 hour and a larger 4 bed mountainside villa can take
roughly 3-4 hours.
Must I be there while you work?
No, most of our clients are happy to leave a key with
staff or maids to let us in.
What products do you use to clean with?
Standard everyday household products, nothing harmful.
How often is it advised to have windows cleaned?
Every 3 months is what most of our clients prefer but
again we are flexible to any requests.
Do you clean anywhere on the island?
Yes, we are happy to go anywhere as some of our existing
clients are based on the southern and west coast areas.
If you are interested in these services Martin can be contacted at:
Squeaky Clean Windows Co., LTD
69/22 moo 5, Plai Laem, T.Bophut,
Koh Samui, Surat Thani, Thailand 84320
Mobile 0870137650 (English)